Customer Guarantees
Providing Service throughout Fairfield, Litchfield, New Haven & Westchester Counties

We offer these Promises…So You Can Hold us to Them.

Before and after we do any work in your home, you want the assurance that every promise be kept. You want to know that your trust in us was justified.

At 20/20 Air, we’re in the “trust” business. Here are a few of the ways we go about earning yours:

• Guaranteed upfront pricing…as in, no job begins until you approve the budget.
• 100% satisfaction guarantee…if you’re not happy with our performance, we’ll come back to make sure you are.
• 90 day warranty on labor, excluding drain stoppages; manufacturer warranty on parts and equipment
• Licensed, trained & courteous technicians.
• We repair all makes and models of heating, air conditioning, ductless air, hot water heaters, and other plumbing systems and fixtures
• 20/20 carries all the necessary insurance coverages.
• Customer service reps who keep you informed.
• All employees drug screened and background checked.
• 24/7 emergency service.
• Ongoing training for every member of our staff, regardless of their job function.

Plus, our trucks are like rolling warehouses…lots of parts to help speed up job completion.

If there’s more we can do to justify your faith in us, we’ll do it. It’s that important to us. 20/20 Air. Your complete home comfort resource.

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